I am confident that you will be satisfied with your purchase of hickory nuts from my website. If for any reason you are not completely satisfied, I offer a hassle-free return policy with a 100% money-back guarantee.
Hickory nuts are a wild product. I do inspect the nuts closely as long as they are in my purview. Still, hickory nuts are harvested from wild trees. Therefore it is possible that some may have anomalies. I try to be honest about the general condition of each harvest and price accordingly.
To initiate a return, please email me with your order number (or reply to the original order email) and reason for return. I will work with you to make it right and provide you with instructions on how to return the product.
I accept returns for up to 60 days from the date of purchase. Please note that the following conditions must be met for a return to be accepted:
- The nuts must be [mostly] uneaten.
- The nuts must be returned within 60 days of the date of purchase.
- The customer (you) is responsible for the cost of return shipping.
Once I receive the returned product, we will inspect it to ensure that it meets the conditions mentioned above. If the product is in acceptable condition, I will issue a refund to your original form of payment within 7 business days.
Thank you for choosing hickoryNuts.com to purchase your hickory nuts. I value your satisfaction and am committed to providing you with high-quality hickory nuts and excellent customer service.